At the beginning of 2025, “Rongyi Guru”, the intelligent customer service of VTeam Group’s Rongyi Supply Chain Finance Platform, underwent a major upgrade — integrating the DeepSeek models. This marks the Group as a pioneer in the fintech and financial services sectors to adopt DeepSeek models, demonstrating its strong capabilities in technological innovation.

VTeam’s Rongyi Supply Chain Finance Platform is a renowned fintech platform in China’s commercial factoring industry, and its intelligent customer service product “Rongyi Guru” represents an application of AI technology on the platform for interacting with clients. The customer service system has now integrated the DeepSeek models to intelligently enhance interactions and deliver excellent online experiences. The model’s Natural Language Processing (NLP) capabilities enable Rongyi Guru to precisely understand client intentions and needs and then quickly generate high-quality responses, thereby improving customer satisfaction.

Rongyi Guru leverages natural language processing(NLP) technology and deep learning to accurately understand customer needs & questions, provide customized service, immediately respond to inquiries, and deliver precise answers based on real-time data analysis results. Additionally, its self-learning capability allows the system to continuously optimize internal models and algorithms to provide excellent performance and results.

In the future, VTeam Group will continue to be innovation-driven, further exploring AI technology application scenarios to provide users with efficient and intelligent solutions. “Rongyi Guru” intelligent customer service is just one of the AI application scenarios introduced by VTeam and the Group will launch even more innovative products, promoting the integration of AI technologies with fintech services.